Privacy Policy

Privacy Policy

Introduction

Welcome to https://health-insurance-providers.storysurge.net (hereafter referred to as “HIP”, “we,” or “the Company”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, interacting with our applications, and utilizing our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Website: https://health-insurance-providers.storysurge.net and any associated subdomains.
  2. Applications: Mobile and web-based applications developed and maintained by HIP.
  3. Services: Online services offered through our platform, such as health insurance plans, customer support, and account management.
  4. Products: Any digital or physical products sold or distributed by HIP through its online channels.

Please be aware that this policy does not extend to third-party platforms, applications, or services you access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with HIP in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your access and interaction with our applications and services are subject to this policy.
  2. Visiting Our Websites: Any visit to our websites linked to this statement falls under our privacy practices outlined herein.
  3. Communication from Us: This includes but is not limited to newsletters, promotional emails, phone calls, text messages (SMS), and other forms of communication initiated by HIP.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver personalized services. The categories of data collected include:

  1. Account Information: Details related to your user account, such as usernames, passwords, email addresses, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and other financial details required for transaction processing.
  3. Financial Information: Data about your income, savings, investments, and insurance-related financial records.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information collected through our applications.
  6. Location Data: Geographic data provided by your device when using location-based services on our apps.
  7. Feedback: Comments, reviews, and ratings you submit to us regarding our products or services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it, including public posts and profile information.
  9. Product Information: Details about the health insurance plans and other products you inquire about or purchase from us.

We collect this data through various means: user input forms, account settings, application interactions, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist in our operations, subject to their privacy agreements.

Cookies

HIP uses cookies to enhance your online experience and gather analytics on website usage. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure connections and remembering user preferences.
  2. Preference Cookies: Used to remember settings and customize your experience, like language preference and display settings.
  3. Analytics Cookies: Help us analyze traffic and understand how visitors interact with our site, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data only for the duration necessary to fulfill the purpose for which it was collected. Our retention periods are based on legal requirements, tax regulations, financial record-keeping, and business needs. Once the data is no longer required or its purpose changes, we delete or anonymize it to protect your privacy.

Security Measures

HIP employs robust security measures to safeguard your personal data:

  1. Data Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: HIP engages trusted third-party service providers who adhere to strict data protection standards, ensuring the security of your information as it flows through our systems.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. HIP does not knowingly collect or solicit personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities. If we discover that a child has provided us with personal information without parental consent, we will take appropriate steps to delete such data.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and receive a copy of it.
  2. Correction: If your data is inaccurate or incomplete, you can request its correction or update.
  3. Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal data.
  4. Object: You may object to the processing of your data for specific purposes, such as direct marketing.
  5. Data Portability: Some jurisdictions allow you to receive your personal data in a structured format or transfer it to another controller.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Data Protection Officer (DPO)

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to our designated Data Protection Officer:

  • Email: [email protected]
  • Mailing Address: HIP Data Protection Office, 123 Main Street, City, Country – ZIP Code

Changes to Privacy Policy

HIP reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For general inquiries or comments regarding this Privacy Policy, please contact us at:

We appreciate your trust in HIP, and we are dedicated to maintaining the highest standards of data protection.